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Remote Support Engineer I — AI-Powered Tech Advocate
Remote / Online - Candidates ideally in
Augusta, Kennebec County, Maine, 04338, USA
Listed on 2026-08-11
Augusta, Kennebec County, Maine, 04338, USA
Listing for:
Cleo
Remote/Work from Home
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Cleo Communications US, LLC is seeking a Support Engineer I to be the first point of contact for customers, troubleshooting software issues and guiding product usage. This role emphasizes customer-centric problem solving and leveraging AI-powered tools to accelerate resolutions.
The position supports remote work while serving a diverse client base, with focus on modern SaaS workflows, knowledge management, and continuous improvement through AI capabilities.
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