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Senior Technical Advisor — Remote Field Support
Remote / Online - Candidates ideally in
Lancaster, Lancaster County, Pennsylvania, 17622, USA
Listed on 2026-08-11
Lancaster, Lancaster County, Pennsylvania, 17622, USA
Listing for:
Kraft Heinz
Remote/Work from Home
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
Technical Support, Systems Engineer, IT Support
Job Description & How to Apply Below
Kraft Heinz is seeking a Senior Technical Advisor for REMIX Equipment Support. This role focuses on reducing downtime by enabling remote resolution, triage enhancement, trainer support, and robust documentation to minimize onsite dispatch.
The position interfaces with contact center, field service partners, manufacturers, and engineering teams to optimize service delivery and drive scalable, reliable REMIX operation.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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