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Remote IT Service Desk Specialist | Fast-Paced Tech Support
Remote / Online - Candidates ideally in
Maple Grove, Hennepin County, Minnesota, 55311, USA
Listed on 2026-08-11
Maple Grove, Hennepin County, Minnesota, 55311, USA
Listing for:
CrowdPlat
Remote/Work from Home
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Crowd Plat is seeking an IT Service Desk Analyst to deliver phone-based technical support to end users, serving as the first point of contact for hardware, software, and connectivity issues. You will ensure real-time service objectives are met while maintaining an excellent end-user experience.
The role emphasizes accuracy, responsiveness, and clear communication in a fast-paced environment, with responsibilities including incident response, documentation, escalation, and knowledge base
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