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Remote Product Support Specialist — Own Customer Experience
Remote / Online - Candidates ideally in
Yonkers, Westchester County, New York, 10701, USA
Listed on 2026-08-12
Yonkers, Westchester County, New York, 10701, USA
Listing for:
United States Digital Space LLC
Remote/Work from Home
position Listed on 2026-08-12
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
United States Digital Space LLC is seeking a Product Support Specialist for a fully remote role serving EU time zones. You will be the first point of contact for product inquiries, document issues, and contribute to knowledge base updates.
You’ll collaborate with Product Engineering and help ensure smooth pre-release QA and customer success. The ideal candidate has 1–4 years in technical SaaS support, strong English communication, and familiarity with cloud platforms and support tools.
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