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Product Support Specialist [FT - Work From Home
Remote / Online - Candidates ideally in
Warner Robins, Houston County, Georgia, 31088, USA
Listed on 2026-08-12
Warner Robins, Houston County, Georgia, 31088, USA
Listing for:
Tasso
Remote/Work from Home
position Listed on 2026-08-12
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
[Customer Service Rep / Remote] - Anywhere in U.S. / Up to $26-hr + Stock Option Eligible / 95% paid Medical / 100% Dental & Vision / Generous Paid Time Off policies / 401K + Employer Match / Paid parental leave policy - As a Product Support Specialist at Tasso, you will:
Provide exceptional customer service and technical support to resolve product-related issues for clients;
Analyze and troubleshoot problems with software and hardware to identify root causes and develop effective solutions;
Create and maintain detailed documentation of customer interactions and issue resolutions;
Collaborate with cross-functional teams to continuously improve product functionality and user experience;
Stay up-to-date on product updates and changes to effectively communicate with customers and provide training as needed. Hiring Immediately >>
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