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Senior Technical Support Triage Engineer (Remote
Remote / Online - Candidates ideally in
Fort Collins, Larimer County, Colorado, 80521, USA
Listed on 2026-08-12
Fort Collins, Larimer County, Colorado, 80521, USA
Listing for:
ECP
Remote/Work from Home
position Listed on 2026-08-12
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
ECP in Denver is seeking a Customer Support Specialist III to serve as the final escalation point and primary technical triage resource before issues reach Dev, Pharmacy, Billing, Compliance, or Product. You will reproduce complex issues, validate bugs, gather context, and help improve release quality through documentation, testing, and knowledge sharing with cross-functional teams.
You will also support QA during releases, maintain detailed ticket documentation, and enable Level 1–2 teams
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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