Salesforce Administrator
Brookhaven, DeKalb County, Georgia, USA
Listed on 2026-08-12
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IT/Tech
CRM Systems & Management, IT Business Analyst
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This is a fully remote position
. Team members work remotely while collaborating with business stakeholders, technical teams, and end users across the organization to support and enhance our Salesforce ecosystem. This role offers flexibility while ensuring strong communication, productivity, and cross-functional partnership.
At Tax Slayer, we're more than just a tax software development company; we’re empowering individuals and small businesses to plan for and file their tax returns online with confidence and ease. As a leading innovator in tax prep software, Tax Slayer, LLC, has been revolutionizing the way people file their taxes since 1965. Our user-friendly platform offers an intuitive interface that guides customers through the tax-filing process step by step, ensuring accuracy and maximum refunds.
Tax Slayer is headquartered in Augusta, GA with a satellite office in Charlotte, NC. Tax Slayer proudly employs nearly 200 individuals year-round, plus 300 additional in-season support agents. Our employees are among the brightest, most talented group of innovators who work collaboratively to improve our products and exceed customer expectations season after season.
About the RoleWe’re seeking a detail-oriented and technically skilled Salesforce Administrator to support the day-to-day administration of our Salesforce Sales Cloud (Agentforce Sales) platform. In this role, you’ll configure and maintain Salesforce functionality, ensure data integrity, support end users, and implement solutions that improve business processes and productivity. You’ll serve as a key liaison between technical teams and business stakeholders, translating business requirements into scalable Salesforce solutions while helping maintain platform security, performance, and compliance.
What You’ll Be Doing- Configure and maintain Salesforce functionality, including custom objects, fields, page layouts, validation rules, reports, dashboards, and flow automations.
- Oversee the deployment, customization, and ongoing administration of the Salesforce CRM platform.
- Partner with Sales, Marketing, and other business stakeholders to support key business processes and deliver reporting and analytics that drive informed decision-making.
- Develop, maintain, and enhance Salesforce documentation, training materials, and user support resources to encourage platform adoption and effectiveness.
- Support Salesforce integrations, monitor data flows, troubleshoot issues, and collaborate with internal and external partners to ensure seamless system performance.
- Manage data quality initiatives, including imports, exports, duplicate management, and data cleanup activities.
- Monitor system performance, troubleshoot issues, and implement enhancements that improve user productivity and overall experience.
- Maintain platform security through role hierarchies, permissions management, access controls, and auditing activities.
- Gather business requirements and translate them into effective Salesforce solutions.
- Stay current on Salesforce platform enhancements, releases, and best practices to continuously improve system capabilities.
- Strong knowledge of Salesforce platform administration, configuration, and ongoing platform management.
- Experience configuring workflows, reports, dashboards, permissions, and security settings
- Understanding of Salesforce automation tools, including Salesforce Flow.
- Experience supporting data integrity, data migration, imports, exports, and data quality initiatives.
- Experience supporting and troubleshooting system integrations and data flows across connected platforms.
- Ability to monitor and maintain accurate, secure, and reliable data within Salesforce.
- Ability to analyze business requirements and translate them into practical technical solutions.
- Strong troubleshooting, analytical, and problem-solving skills.
- Demonstrated ability to work independently with moderate supervision and sound…
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