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Remote Healthcare Imaging Support Engineer
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-12
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Merative
Remote/Work from Home
position Listed on 2026-08-12
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Merative, a leader in healthcare imaging and data solutions, seeks a Technical Support Analyst to provide advanced support for Merge Healthcare products and act as an escalation resource for complex issues.
You will handle inbound and outbound calls, document troubleshooting steps in CRM, design solutions, coordinate with cross-functional teams, and help maintain a robust knowledge base while performing remote software upgrades to keep systems stable.
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