IT Technical Analyst (HRIS Systems

HNI Corporation is a global family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. We pride ourselves on fostering an environment where we make a positive impact on others; upholding our beliefs in integrity, inclusion and belonging.

The IT Technical & Business Analyst (HRIS and Enterprise Systems) serves as a primary technology partner supporting a portfolio of enterprise Human Resources and business applications. This role bridges the gap between business operations and Information Technology by partnering with business stakeholders to understand operational challenges, translating business needs into technical requirements, and coordinating the successful implementation of system enhancements, integrations, and technology solutions.

This position is responsible for business analysis, technical systems analysis, and project coordination for enterprise applications supporting workforce management, learning and development, organizational planning, contract management, and related business processes. The application portfolio currently includes platforms such as UKG/Kronos
, HighQ
, Org Chart
, and Absorb LMS
, although experience supporting comparable enterprise applications is equally valuable.

Unlike traditional application administrators focused primarily on front-end configuration and day-to-day administration, this role operates at the intersection of business process improvement and enterprise technology. IT Technical & Business Analyst also works behind the scenes to evaluate data architecture, integrations, system capabilities, and technical dependencies while partnering closely with Infrastructure, Enterprise Applications, Integration Services, Information Security, and software vendors to deliver scalable solutions.

HNI members work onsite four days a week (M-Th) and remotely on Fridays. This role would preferably work from our IT buildingin Muscatine, IA. However, we are open to candidates working from one of our corporate locations in Glen Ellyn, IL;
Jasper, IN; or Grand Rapids, MI. Relocation assistance is available for a qualified candidate willing to relocate to one of these locations, but we may not able to consider candidates seeking a fully-remote work arrangement.

An Information Technologies role at HNI provides the opportunity to make a significant organizational impact and offers great potential for growth and development across a large organization for many years to come.

• Serve as the primary technology partner for assigned business applications and the functional teams that utilize them.
• Develop strong working relationships with Human Resources and other business functions to understand operational objectives, business processes, and evolving technology needs.
• Facilitate discovery sessions, interviews, workshops, and process reviews to identify business requirements.
• Translate business challenges into functional and technical requirements suitable for development, configuration, or integration teams.
• Recommend technology solutions that improve operational efficiency while aligning with enterprise standards.
• Help business partners understand application capabilities and identify opportunities to leverage existing functionality before pursuing customization.

• Serve as a technical analyst supporting enterprise applications including workforce management, learning management, organizational planning, contract management, and related business systems.
• Identify integration requirements between enterprise applications, ERP platforms, identity management systems, and other corporate technologies.
• Collaborate with application developers, integration engineers, database administrators, and infrastructure teams to resolve technical issues.
• Assist with troubleshooting complex system issues involving integrations, data synchronization, APIs, authentication, security, and workflow automation.

• Coordinate implementation of new application functionality, upgrades, patches, and product releases.
• Coordinate system testing, user acceptance testing (UAT), and validation activities.
• Maintain awareness of vendor product roadmaps and evaluate new capabilities for potential business value.
• Partner with vendors regarding product enhancements, issue resolution, and support activities.
• Assist with application governance, release management, and change control processes.

• Provide advanced application support for functional business users.
• Develop training materials, user guides, process documentation, and knowledge base content.
• Deliver instructor-led and one-on-one training sessions supporting enterprise applications.
• Serve as a trusted advisor helping users understand application functionality and recommended business processes.
• Promote adoption of new…