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Senior ITSM & End-User Experience Leader - Remote
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-12
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Renuity
Remote/Work from Home
position Listed on 2026-08-12
Job specializations:
-
IT/Tech
IT Project Manager, IT Support
Job Description & How to Apply Below
Renuity in Charlotte, NC seeks a Sr. Manager for IT Service Management & End User Experience to lead strategy, governance, and continuous improvement of ITSM and EUX capabilities.
You will drive proactive, data-driven service delivery and oversee end user support transformations. Focus areas include ITIL v4 adherence, incident/problem/change management, and platform governance across Service Now, Microsoft 365, and related tools.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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