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Hybrid/Remote IT Support Technician — Help Desk Pro
Remote / Online - Candidates ideally in
Montpelier, Washington County, Vermont, 05604, USA
Listed on 2026-08-12
Montpelier, Washington County, Vermont, 05604, USA
Listing for:
Red River
Full Time, Remote/Work from Home
position Listed on 2026-08-12
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Red River is seeking an IT Support Technician to deliver frontline and escalated technical assistance for internal users. The role combines in-person, remote, and hybrid support to ensure timely resolution, strong customer service, and accurate ticket handling.
You will troubleshoot Windows and macOS issues, manage AD/M365 tasks, and participate in onboarding/offboarding while supporting security patching and documentation. A hands-on, collaborative approach is essential.
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