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Remote Technical Support Specialist: SQL & Network Helpdesk
Remote / Online - Candidates ideally in
Eagle, Ada County, Idaho, 83616, USA
Listed on 2026-08-13
Eagle, Ada County, Idaho, 83616, USA
Listing for:
Relativity
Remote/Work from Home
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Relativity is seeking a Technical Support Specialist in Idaho to diagnose, troubleshoot, and resolve complex software and networked issues. You will manage tickets in Salesforce, respond to customers by phone and email, and build product expertise to assist customers effectively.
The role requires working a 4x10-hour shift schedule (Sat, Sun, Tue, Wed) CST with potential on-call duties and a requirement to obtain Public Trust clearance for Relativity One Government.
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