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Remote IT Service Desk Analyst — VIP Support & M365
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-08-13
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for:
Slipstream Life Sciences
Remote/Work from Home
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Slipstream Life Sciences is seeking an experienced IT Support Desk professional to deliver white-glove end-user support across phone, email, and chat. You will manage ticket queues in Service Now and other systems, document communications, and perform account resets across AD, Entra, and Office 365.
The role requires experience supporting VIPs, strong troubleshooting, and knowledge of Microsoft 365, SharePoint, and VPN technologies. On-site work in the United States is expected.
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