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Senior IT Service Desk Engineer – Remote-First & Automation

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: Coinbase
Remote/Work from Home position
Listed on 2026-08-13
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 96000 - 114000 USD Yearly USD 96000.00 114000.00 YEAR
Job Description & How to Apply Below

Coinbase is seeking an IT Service Desk Engineer to keep a global workforce productive. You will own Tier 2 escalations, support hardware, software, networking, and access issues, and help scale the service desk as Coinbase grows.

You will work with Google Workspace, Atlassian, Okta, Jamf, Slack, and others, build documentation, mentor 1st line engineers, and partner with IT Ops, Security, IAM, and vendors to drive measurable improvements in efficiency, cost, and quality.

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Position Requirements
10+ Years work experience
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