Remote IT Helpdesk Technician | Global Support
Remote / Online - Candidates ideally in
Elgin, Kane County, Illinois, 60120, USA
Listed on 2026-08-13
Elgin, Kane County, Illinois, 60120, USA
Listing for:
Yelp, Inc
Remote/Work from Home
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Desktop Support
Job Description & How to Apply Below
Yelp, Inc. is seeking an IT Helpdesk Technician to triage and resolve hardware and software issues for employees worldwide. You will support users via phone, chat, and ticketing, ensuring SLA adherence and proactive outage communication. Located in the US Eastern time zone, with an option to work remotely within ET regions.
This role emphasizes customer service, teamwork, and the ability to learn new technologies while maintaining efficient ticket workflows and documentation.
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