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Technical Customer Support Specialist | Hybrid/Remote
Remote / Online - Candidates ideally in
Erie, Erie County, Pennsylvania, 16501, USA
Listed on 2026-08-13
Erie, Erie County, Pennsylvania, 16501, USA
Listing for:
Page Mechanical Group, Inc.
Full Time, Remote/Work from Home
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
3
Si is seeking a Customer Support Specialist to resolve product, application, and connectivity issues for a diverse global customer base. You will bridge front-line support with light technical work, escalating to Tier II or Tier III as needed while staying calm under pressure and meeting SLAs.
The role requires strong communication, troubleshooting, and the ability to work independently in a hybrid work model with potential on-site collaboration in Malvern, PA or Phoenix, AZ.
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