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Remote IT Help Desk Specialist | Windows & Network Support
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-14
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
GDI Infotech
Remote/Work from Home
position Listed on 2026-08-14
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
GDI Infotech in Charlotte, NC seeks a motivated Help Desk Support Specialist to provide exceptional technical support for our clients. You will troubleshoot hardware, software, and network issues, document incidents, and maintain high customer satisfaction.
The role involves using Autotask, logging time, remote troubleshooting with RMM tools, and guiding users with clear instructions, plus participation in an on-call rotation and IT project work.
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