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Part-Time Global Remote Helpdesk Leader
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-08-14
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
Jobgether
Part Time, Remote/Work from Home
position Listed on 2026-08-14
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Jobgether is seeking a Helpdesk Manager to establish and lead a unified Tier 1 helpdesk serving a global user base. You will recruit, coach, and develop a small team, set standards for service quality, and collaborate with Engineering and Product to drive improvements in support processes.
This is a fully remote, international role with travel as needed. The role emphasizes empathy, accountability, and problem-solving in a distributed environment and offers the opportunity to shape support
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