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Remote Senior CX Manager: Insight-Led Roadmaps & Scale
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-14
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Ethos Technologies Inc. (Ethos Life Insurance Services)
Remote/Work from Home
position Listed on 2026-08-14
Job specializations:
-
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
Ethos Technologies Inc. (Ethos Life Insurance Services) seeks a Senior Customer Experience Manager to drive a prioritized CX roadmap, synthesize customer insights, and lead operational teams in a remote setting.
The role requires 8+ years in CX or analytics-driven functions, a proven track record in turning insights into roadmaps, and the ability to influence priorities across teams without direct authority. Strong data skills with CRM/reporting experience are essential.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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