Remote Customer Ops QA Reviewer - AI Playbook & Policy
Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-08-14
San Francisco, San Francisco County, California, 94199, USA
Listing for:
Ellenco Estágios e Treinamentos
Part Time, Remote/Work from Home
position Listed on 2026-08-14
Job specializations:
-
IT/Tech
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Ellenco Estágios e Treinamentos is seeking a Remote Customer Chat Support reviewer to assess AI outputs within customer operations workflows. This contractor role focuses on evaluating tone, policy adherence, and escalation logic on real customer tickets.
You will work asynchronously for at least 10 hours per week, using a structured rubric, and provide actionable next steps to help the modeling team improve AI performance. Compensation is hourly and determined after interview.
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