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Remote Business Analyst & Help Desk Specialist

Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listing for: Oddball
Remote/Work from Home position
Listed on 2026-08-14
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 85000 - 110000 USD Yearly USD 85000.00 110000.00 YEAR
Job Description & How to Apply Below

Oddball is hiring a Business Analyst/Help Desk Support Specialist to bridge gaps between users, product teams, and engineers. This fully remote role supports federal programs and emphasizes training materials, a self-service knowledge base, and strong communication.

Ideal candidates translate between technical and non-technical audiences, maintain clear user guides, and thrive in Agile environments. Expect collaboration across SharePoint and Git Hub platforms while enabling smoother program

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