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Remote CX Automation & AI Enablement Specialist
Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-08-15
San Jose, Santa Clara County, California, 95199, USA
Listing for:
Archive
Remote/Work from Home
position Listed on 2026-08-15
Job specializations:
-
IT/Tech
AI Business & Operations, HelpDesk/Support
Job Description & How to Apply Below
Archive is hiring a CX Operations & AI Enablement Specialist to own the systems, automation, and AI layer powering our Customer Operations across support, trust & safety, partner experience, and 3PL. You’ll own the triage, Zendesk, integrations, and CX reporting, building the next generation of automation to scale leaner.
This builder role suits a systems thinker who can diagnose a broken triage flow and ship automation quickly, fluent in Zendesk and AI-driven workflows.
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