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Remote IT Helpdesk Associate — 24/7 Healthcare Support
Remote / Online - Candidates ideally in
Grand Prairie, Dallas County, Texas, 75050, USA
Listed on 2026-08-15
Grand Prairie, Dallas County, Texas, 75050, USA
Listing for:
NTT DATA, Inc.
Remote/Work from Home
position Listed on 2026-08-15
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
NTT DATA Services is seeking an agent for our Provider Clinical Service Desk to handle inbound calls in a 24/7 call center. You will respond to issues with clinical applications like Epic, Cerner, McKesson and Meditech, documenting details and escalating when needed.
Requirements include 4+ years in service desk or related troubleshooting, 1+ year of technical troubleshooting, and a high school diploma or equivalent. This role may require travel up to 10% and occasional lifting of up to 25 lbs.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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