Workday Analyst (PATT) (Remote

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI.

By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

Remote positions open to the US only.

The Workday Analyst (PATT) will partner with internal teams to support the implementation, optimization, and ongoing maintenance of the Payroll, Absence, and Time Tracking modules within Workday and its integrated applications. The individual in this role will maximize system efficiencies to meet the strategic and operational needs of the business, serving as a subject matter expert for Payroll, Absence, and Time Tracking.

• Provide day-to-day configuration and business support of Workday with a focus on the Payroll, Absence, and Time Tracking (PATT) modules
• Configure and maintain pay components, earnings and deductions, tax elections, garnishments, absence plans, time entry templates, time calculations, and scheduling rules
• Maintain Workday enterprise-wide payroll and time production system security, organizational structures, business processes, tasks, notifications, and system enhancements, and provide data entry support
• Maintain a strong grasp of security principles and how they apply to Workday and third-party integrations
• Support payroll accounting, GL posting, journal validation, and financial reconciliation in partnership with Finance/Accounting
• Design and support integrations (EIBs, Core Connectors, Cloud Connect, and Workday Studio) with time and attendance systems, benefits providers, banking/payment processors, and tax authorities
• Develop reports, dashboards, and worklets; set up scheduled reports; understand required permissions for report sharing; and support composite, matrix, and advanced reporting types
• Work closely with stakeholders to maximize existing processes and design new system changes to meet the strategic and operational needs of the business across the Payroll, Absence, and Time Tracking modules
• Thoroughly test configuration changes through unit testing and facilitate user acceptance testing (UAT)
• Own Workday semi-annual releases (R1/R2) for PATT, including impact assessments, regression testing, and feature adoption
• Manage and support required PATT reporting, including support for year-end reporting and related year-end activities
• Follow SDLC methodology for feature development and apply change management policies for deploying changes to production
• Troubleshoot production issues, drive root-cause analysis, and implement preventive controls
• Proactively work with the team to continuously improve system configuration and reporting to advance the quality of information provided to stakeholders
• Maintain strictest confidentiality in all work aspects
• Understand basic database architecture, tables, functional interactions, and recognize and understand impacts to downstream systems
• Analyze and document business requirements and processes
• Coordinate with technical writers to develop informative, coherent, and usable documentation
• Support HCM Core functionality configuration as needed

• Required minimum Bachelor's degree in Computer Science, related degree, or equivalent work experience
• Workday Pro Payroll, Workday Pro Absence Management, or Workday Pro Time Tracking certification preferred
• Minimum 2-3 years of experience implementing and supporting Workday Payroll, Absence Management, and/or Time Tracking modules
• Strong understanding of absence plans, time entry templates, time calculations, and scheduling complexity
• Strong understanding of payroll processes, time entry design, and payroll accounting/GL posting
• Experience with Workday implementation tools (Enterprise Interface Builder (EIB), Workday Studio, Workday Report Writer, Core Connectors, Cloud Connect, and iLoad) preferred
• History of leading and supporting successful projects
• Excellent knowledge of database reporting and analysis tools including Excel
• Strong customer service skills and ability to effectively assist system users to resolve problems and questions
• Ability to communicate, present, and interact effectively with all levels of management with effective verbal, written, and interpersonal communication skills
• Ability to multitask in a fast-paced environment
• Strong interpersonal skills and ability to develop and maintain relationships with third-party vendors as well as people within the organization
• You have a Growth Mindset: A belief that abilities can be developed along with a desire to be curious, learn & grow
• You take Initiative:
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