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CS Ops Director: Enablement & Analytics (Remote
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-08-16
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for:
Remote Jobs
Remote/Work from Home
position Listed on 2026-08-16
Job specializations:
-
IT/Tech
IT Project Manager, Change Management -
Management
IT Project Manager, Change Management
Job Description & How to Apply Below
Tekmetric is seeking a Director, Customer Success Operations to scale a ~70-person team and the systems they rely on. You’ll own analytics, enablement programs, and process design hands-on, then build the team around you.
You’ll partner with Product, Support, Training and CS leadership to translate business goals into measurable operational programs, OKRs, and scalable playbooks. This role rewards initiative and impact.
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