Help Desk Specialist- IT Support (LATAM only
Remote / Online - Candidates ideally in
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-08-16
Los Angeles, Los Angeles County, California, 90079, USA
Listing for:
My VA Support
Remote/Work from Home
position Listed on 2026-08-16
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Help Desk Specialist- IT Support (LATAM only)
Only LATAM-based candidates (bilingual in Spanish and English)
Are you a tech-savvy problem solver who loves troubleshooting and keeping systems running smoothly? Do you thrive in a fast-paced environment where efficiency and customer support go hand in hand?
At GOA-TECH
, we’re looking for a Help Desk Specialist with an IT background to provide top-notch support and ensure seamless operations for our team and clients. If you have experience with CRM systems (Zoho preferred), IT troubleshooting, and system management
, we want to hear from you!
- Provide technical support to internal teams and clients.
- Troubleshoot hardware, software, and network issues.
- Manage and optimize Zoho CRM and other business tools.
- Install, configure, and maintain IT systems and applications
. - Document and resolve technical inquiries efficiently and effectively
. - Assist with security protocols and system updates
.
- Proven experience in IT support, help desk, or technical assistance
. - Familiarity with CRM systems (Zoho preferred) and cloud-based tools.
- Strong problem-solving and communication skills.
- Ability to work independently and collaboratively in a remote setting.
- Proficiency in English (C1 level) - Spanish is a plus!
- Knowledge of basic networking, cybersecurity, and troubleshooting best practices
.
- Proven experience in IT support, help desk, or technical assistance
. (+7 years) - Familiarity with CRM systems (Zoho preferred) and cloud-based tools.
- Strong problem-solving and communication skills.
- Ability to work independently and collaboratively in a remote setting.
- Proficiency in English (C1 level) - Spanish is a plus!
- Knowledge of basic networking, cybersecurity, and troubleshooting best practices
. - 100% Remote Work - Work from anywhere!
- Growth Opportunities - Expand your IT skills and advance in your career.
- Competitive Salary - Based on experience and expertise.
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