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Senior Manager IT - Platform Product & Experience (Remote

Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listing for: First Citizens Bank
Remote/Work from Home position
Listed on 2026-08-16
Job specializations:
  • IT/Tech
    Cloud Computing: Infrastructure & Operations, SRE/Site Reliability, Systems Engineer, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 170000 - 195000 USD Yearly USD 170000.00 195000.00 YEAR
Job Description & How to Apply Below
Position: Senior Manager IT - Platform Product & Experience (Remote)

Remote Role:
Enterprise Internal Developer Platform Leader

Leads the Product & Experience pillar of the Platform Engineering Hub. Owns strategy, roadmap, adoption, governance, and lifecycle management of the enterprise Internal Developer Platform (IDP). Accountable for developer experience outcomes, service catalog governance, golden paths, self-service engineering capabilities, platform analytics, Git Ops enablement, Infrastructure as Code (IaC) adoption, and AI-enabled engineering experiences.

Key Responsibilities

Platform Product Management (30%), Developer Experience & Self-Service (25%), Platform Ecosystem & Integrations (20%), Leadership & Talent Development (15%), Innovation & AI Enablement (10%).

  • Build and scale Internal Developer Platforms
  • Established developer experience programs
  • Create self-service engineering capabilities
  • Integrate engineering ecosystems
  • Applied product management disciplines to improve adoption, satisfaction, and productivity.
Qualifications

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering

  • 5+ years leading Platform Engineering, Dev Ops, SRE, Cloud or Infrastructure teams
  • IDP strategy and adoption leadership
  • budget and roadmap ownership
  • IDP, Platform Engineering, Dev Ex, Service Catalogs, Golden Paths, Git Ops, IaC, CI/CD, Platform Automation
  • Dev Sec Ops
  • API-first Architecture
  • Product Management

Preferred Skills

Kubernetes, Cloud Platforms, Policy-as-Code, Platform Observability, Platform Analytics, AI-assisted Engineering.

Platform Integration Experience

Experience integrating developer platforms with source control, CI/CD, automation, cloud, security, observability, ITSM, and artifact management ecosystems.

The base pay for this position is generally between $170,000 and $195,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Position Requirements
10+ Years work experience
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