Trial Specialist
Saint Paul, Dakota County, Minnesota, 55121, USA
Listed on 2026-08-16
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IT/Tech
Information Security & Data Protection, IT Support, Cybersecurity, IT Business Analyst
Client Representative – Legal Trial Specialist
Responsible for increasing revenue, retention, usage, and customer preference for CoCounsel, Westlaw and Practical Law through targeted training and trial support. Maintains relationships with existing named accounts and provides technical and administrative product information, demonstrations, and/or product training focused on CoCounsel and OLI products.
About the Role:In this opportunity as a Trial Specialist, you will:
- Conduct individual WAYWO and ROI sessions with each CoCounsel trial participant
- Drive trial usage at the individual user level for Co Counsel
- Host small group sessions to demonstrate CoCounsel's value and features
- Gather user testimonials specific to Co Counsel
- Compile trial success reporting during and at the conclusion of each CoCounsel trial
- Effectively partner with sales and solutions consultants on net new sales opportunities
- Primary product focus:
CoCounsel Legal, inclusive of Practical Law and Westlaw
You're a fit for the role of Trial Specialist if you:
- Hold a J.D. or have equivalent legal experience
- Possess strong communication and presentation skills, especially via telephone
- Demonstrate a high degree of professionalism
- Maintain a customer-centric focus
- Have well-developed negotiation skills
- Show strong attention to detail and excellent organizational skills
- Can work independently and as part of a team in a fast-paced, changing environment
- Flexibility & Work-Life Balance:
Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. - Career Development and Growth:
By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. - Industry Competitive Benefits:
We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. - Culture:
Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values:
Obsess over our Customers, Compete to Win, Challenge (Y) our Thinking, Act Fast / Learn Fast, and Stronger Together. - Social Impact:
Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. - Making a Real-World Impact:
We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave.
These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life…
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