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Remote Tech Support Engineer, SaaS Analytics & Attribution
Remote / Online - Candidates ideally in
Fayetteville, Cumberland County, North Carolina, 28305, USA
Listed on 2026-08-17
Fayetteville, Cumberland County, North Carolina, 28305, USA
Listing for:
WhatConverts
Remote/Work from Home
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
What Converts is seeking a Technical Support Engineer to join our remote-first team. You’ll dive into HTML, JavaScript, and analytics issues, guiding customers through setup and troubleshooting across GA, Zapier, and CRMs to optimize marketing attribution.
With 3+ years in technical support for a SaaS product, you’ll communicate clearly, stay empathetic under pressure, and help improve our SOPs while partnering with our dev team on escalations and long-term improvements.
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