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Remote Associate Support Engineer — Frontline Tech

Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: United States Digital Space LLC
Remote/Work from Home position
Listed on 2026-08-18
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

SMG is hiring an Associate Support Engineer to provide front-line operational and technical support across our products and services. You’ll help clients resolve everyday issues while partnering with internal teams for deeper expertise.

This remote role suits someone with technical curiosity, careful execution, and clear communication to keep requests moving and deliver a high-quality experience. Responsibilities include handling tickets, basic configuration updates, and routine troubleshooting,

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Position Requirements
10+ Years work experience
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