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Remote Support Analyst II - Systems & Customer Care
Remote / Online - Candidates ideally in
Los Lunas, Valencia County, New Mexico, 87031, USA
Listed on 2026-08-18
Los Lunas, Valencia County, New Mexico, 87031, USA
Listing for:
TriCore Reference Laboratories
Remote/Work from Home
position Listed on 2026-08-18
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Tri Core Reference Laboratories is seeking a Support Analyst I to provide level I/II support to operations, users, and customers, handling tickets, troubleshooting, and escalation as needed. The role requires technical knowledge and a customer-focused approach, with a schedule that includes standard hours and additional shifts as needed.
Location is remote in the United States. Minimum education is an Associate degree or equivalent; 2–3 years in computer, lab, or billing operations is preferred.
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