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Senior Premium Support Engineer — Remote, High-Impact
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-18
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
United States Digital Space LLC
Remote/Work from Home
position Listed on 2026-08-18
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
United States Digital Space LLC is seeking a Premium Support Engineer to be the front line for our highest-value customers, delivering fast, expert, and reliable technical support. You will handle complex product issues, guide critical incidents, and ensure every interaction meets the highest standard.
You will diagnose issues across the platform, escalate with Product and Engineering, lead communications during outages, and help onboard other engineers.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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