GEP Smart Product Support Engineer (onsite

GEP Smart Product Support Engineer (Onsite)

Juno Beach, FL

Start Date:

ASAP Type:
Temporary Project Estimated Duration: 12 months with possible extensions Work Setting: 100% of the time at the Client's site. No telecommuting or remote work. This is a non-negotiable requirement from the client. Only candidates able to relocate as required should apply to avoid removal from future consideration.

Required:

• Availability to work 100% of the time at the Client's site in Juno Beach, FL (required);
• Experience with GEP Smart across Materials Procurement, Services Procurement, Source-to-Contract, and Spend Analytics modules (3-5+ years);
• Experience with hybrid GEP/SAP procurement landscapes, including document flows and system-of-record boundaries;
• Experience with GEP Click and integration middleware such as SAP Process Orchestration (SAP PO), including tracing and troubleshooting cross-system transaction failures;
• Experience with Service PO and Service Confirmation workflows in GEP and their integration with SAP for invoice posting and financial reconciliation;
• Experience with master data interfaces between GEP and SAP, including supplier, material/service, and organizational structure data;
• Experience with defect and backlog tracking tools such as Jira or Service Now.

Preferred:

• Experience with the utility or energy industry;
• Experience with Agile/SAFe delivery models.

Responsibilities:

• Triage and resolve GEP Smart production incidents for Materials and Services procurement, including Service POs, Service Confirmations, Vendor Catalogs, approval workflows, and user access;
• Trace and troubleshoot cross-system transaction failures end-to-end across SAP Process Orchestration and GEP Click middleware;
• Support Contract Lifecycle Management (CLM) in GEP, including contract creation, approval workflows, amendments, renewals, and migration of legacy contracts from SAP SRM to GEP;
• Coordinate with SAP functional teams on issues where GEP-originated transactions fail to post correctly in SAP for invoice processing and financial reconciliation;
• Monitor and support master data interfaces between GEP and SAP, troubleshooting sync failures and mismatches that cause downstream procurement or invoicing errors;
• Support Business Unit-specific GEP tenant configurations, including approval hierarchies, notification templates, roles, and permissions;
• Execute SIT, regression, and UAT test cycles for product features, configurations, and integration touchpoints across the SAP-GEP landscape.

Why apply?
• Gain experience with one of the world's largest solar and wind energy providers, which last year briefly became the most valued U.S. energy company;
• Work with a great team of professionals and learn newest technologies and approaches;
• Enjoy our Client's wonderful campus with top-notch facilities for work and recreation;
• Benefit from multiple project extensions;
• Receive support and advice from Vitaver consultants who are already working at our Client's site;
• Get extra cash by participating in Vitaver Successful Completion Bonus Program;
• Always get paid in full and on time.