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Remote-First: CX Intelligence & AI Tech Program Lead
Remote / Online - Candidates ideally in
Essex, Chittenden County, Vermont, 05451, USA
Listed on 2026-08-20
Essex, Chittenden County, Vermont, 05451, USA
Listing for:
Coinbase
Remote/Work from Home
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
Coinbase is seeking a Technical Program Manager for CX Intelligence & AI (CXI) to act as the embedded PM across CX Ops, Programs, Product/Engineering, and Analytics. You will drive AI-powered CX initiatives, own program comms, milestones, and cross-functional deliverables, and partner with leadership to align priorities with business goals.
You will define north-star metrics, size opportunities, and lead complex initiatives spanning multiple CX disciplines, including analytics and automation, to
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