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Remote Support Engineer - Medical Imaging

Remote / Online - Candidates ideally in
Sheboygan, Sheboygan County, Wisconsin, 53081, USA
Listing for: Canon USA & Affiliates
Remote/Work from Home position
Listed on 2026-08-20
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 86000 - 138000 USD Yearly USD 86000.00 138000.00 YEAR
Job Description & How to Apply Below

Canon Medical Systems USA, Inc. is seeking a Remote Support Engineer to deliver centralized remote support for imaging modalities in a 24/7 environment.

This role focuses on Tier 1 triage, remote troubleshooting, and escalation to Tier 2, ensuring uptime and positive customer experience across the USA. Responsibilities include handling intake, documenting cases in Oracle SR, coordinating with Field Service Engineers, and maintaining readiness to work rotating shifts, including evenings and

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