Manager of Learning Technology

Who We Are:

SEIU 775 Benefits Group’s mission is to improve the skills, health and stability of the caregiver workforce through innovation and high-quality benefits and programs.

SEIU 775 Benefits Group’s mission is to improve the skills, health and stability of the caregiver workforce through innovation and high-quality benefits and programs.

We partner with workers, employers and industry stakeholders to collectively solve workforce problems through innovation, creativity and an evidence-based approach. Together, we deliver high-quality benefits and services to support a growing caregiver workforce.

We are a nonprofit – passionate about revolutionizing the future of in-home care, and are looking for others to join our smart, collaborative and kind team.

This role requires up to 10% presence at our Downtown Seattle headquarters. Standard business hours Monday–Friday, 8:30 a.m.–5:00 p.m.

For employees residing outside of the Seattle metropolitan area, remote work may be considered in the following states: AZ, CA, CO, , FL, OR, TN, VA, or WA. Final approval is determined through a management review process.

Full-Time, FLSA Exempt, Regular, Non-Union

Must be able to perform tasks that may require prolonged periods of sitting or standing, with or without reasonable accommodation.

Reporting to the Director of Learning Technology and Data, the Manager of Learning Technology will be responsible for leading the Learning Technology Team to analyze, select, implement and integrate the necessary learning technologies to continuously improve the efficiency and effectiveness of Benefits Group learning programs and products. This role focuses on owning the learning technology strategy, program development and life cycle program management to meet the organization’s strategic objectives as well as the needs of end-users, managing stakeholder relations, providing supervision to the Learning Technology team and developing the team’s skills, tools and resources needed to provide value to the organization.

The successful candidate will have a background in continuous process improvement, IT project management, effectively developing a new team and thrive in a fast-paced and evolving environment.

• Develop and execute a comprehensive learning technology strategy and multi-year roadmap aligned with organizational priorities, caregiver needs and business objectives;
• Serve as the product owner for the learning technology ecosystem, overseeing technology evaluation, selection, implementation, optimization and lifecycle management while continuously assessing emerging technologies, industry trends and vendor roadmaps to improve the learning experience and business outcomes;
• Lead, coach and develop the Learning Technology team by establishing clear goals, priorities and performance expectations while fostering a culture of collaboration, innovation, accountability and continuous improvement;
• Manage team capacity, workload, delivery and resource allocation through effective planning and prioritization to ensure successful execution of strategic initiatives and operational commitments;
• Demonstrate flexibility, sound judgment and independent decision‑making in support of program outcomes within a fast‑paced, evolving environment;
• Build and maintain lasting partnerships with internal stakeholders, technology teams and external partners to identify business needs, drive process improvements, gain alignment on priorities and support adoption of learning technology solutions;
• Maintain visibility into strategic initiatives, roadmap progress and organizational impacts through ongoing stakeholder communications and executive engagement;
• Lead complex, cross‑functional technology initiatives involving multiple work streams, including content, data, user experience, systems integration, reporting, communications and change management;
• Identify opportunities for process improvement and operational efficiencies by partnering with internal stakeholders, technology teams and external vendors;
• Oversee the…