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Remote SaaS Support Specialist (AI-Enhanced
Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-08-21
San Jose, Santa Clara County, California, 95199, USA
Listing for:
Propelus-1
Remote/Work from Home
position Listed on 2026-08-21
Job specializations:
-
IT/Tech
SaaS Sales, HelpDesk/Support
Job Description & How to Apply Below
Propelus is a remote-first employer delivering workforce compliance solutions for healthcare. We seek a Customer Support Specialist to handle high-volume support for the CE Broker platform, serving licensed professionals across the US.
You will work in a fast-paced SaaS environment, using Zendesk, collaborating with AI-assisted triage, and empowering customers to maximize the value of their compliance accounts. A 2+ year SaaS support background and strong English communication are essential.
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