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IT Field Support Specialist II - Onsite & Remote
Remote / Online - Candidates ideally in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-08-21
City of Albany, Albany, Albany County, New York, 12201, USA
Listing for:
Albany Medical Center
Remote/Work from Home
position Listed on 2026-08-21
Job specializations:
-
IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Albany Medical Center is seeking a Tech Field Support – Level II in AMHS - IT Infrastructure to provide onsite and remote assistance, taking ownership of issues escalated by Help Desk Techs and guiding users to resolution.
You will follow documented SOPs, maintain excellent customer service, collaborate with IT teams, and participate in on-call rotations while ensuring HIPAA-compliant handling of information.
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