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Remote POS Tech Support Agent (L1
Remote / Online - Candidates ideally in
New York, USA
Listed on 2026-08-21
New York, USA
Listing for:
Ravyx
Full Time, Remote/Work from Home
position Listed on 2026-08-21
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
The Technical Support Agent, L1 at Ravyx is a full-time role located in Allentown, PA. You will be the first point of contact for customers, providing rapid, clear guidance to resolve technical issues with POS systems and related services.
You will manage tickets, document resolutions in Salesforce or similar CRM, and collaborate with teams to ensure swift problem solving and high customer satisfaction.
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