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Help Desk IT Support Technician - Remote & On-site
Remote / Online - Candidates ideally in
Fort Wayne, Allen County, Indiana, 46804, USA
Listed on 2026-08-22
Fort Wayne, Allen County, Indiana, 46804, USA
Listing for:
Steel Dynamics, Inc
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Steel Dynamics, Inc. provides software support for SDI & Omni Source end users. You will answer help desk calls, log requests, troubleshoot issues, and monitor resolutions to ensure timely problem resolution.
Responsibilities include assigning work orders, following up on status, verifying information with managers, and communicating progress to users. You will support Retail equipment such as ATM, printers, cameras, and scale interfaces, and travel periodically to remote locations to assist
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