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Senior Tier-3 IT Support Engineer
Remote / Online - Candidates ideally in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-08-22
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listing for:
New Mexico Department of Justice
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Department of Workforce Services (DWS) seeks an experienced Tier 3 end-user technical support specialist to ensure consistent, reliable computing operations across the agency. You will act as the highest-level escalation point, guiding Tier 1 and 2 staff while supporting internal staff, field offices, and remote workers.
The role emphasizes analytical problem-solving, strong customer service, and leadership in improving support processes and service delivery for agency applications and systems.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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