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Remote Technical Support Analyst - Healthcare Platforms
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-22
Austin, Travis County, Texas, 78716, USA
Listing for:
Ways2Well
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Ways2
Well is seeking a technically curious, entry-level Technical Support Analyst to be the first point of contact for internal teams and patients. You will support EMR, pharmacy, lab platforms, mobile and web apps, and internal tools, balancing troubleshooting with patient-friendly communication.
You'll work with a senior team to learn and grow into more advanced roles, handling incidents, guiding users, and documenting solutions while maintaining high standards of service in a fast-paced,
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