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Onsite Help Desk Technician — Remote Client Support
Remote / Online - Candidates ideally in
Town of Wausau, Wausau, Marathon County, Wisconsin, 54401, USA
Listed on 2026-08-22
Town of Wausau, Wausau, Marathon County, Wisconsin, 54401, USA
Listing for:
The Dirks Group
Full Time, Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
The Dirks Group in Wausau, WI is hiring a Help Desk Technician to provide primarily remote support from our Wausau office with some onsite assistance. You will diagnose issues, handle tickets, and communicate solutions clearly to executives, business owners, and end users.
Key duties include incident diagnosis, ticket documentation in PSA/RMM tools, and collaboration with teammates to prioritize and resolve problems quickly while maintaining high CSAT scores.
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