Remote Workforce Management Senior Analyst – Data-Driven
Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-08-22
San Jose, Santa Clara County, California, 95199, USA
Listing for:
Monzo
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Business Intelligence, Business Systems & Technology Analysis, Data Analyst
Job Description & How to Apply Below
Monzo’s Workforce Management (WFM) team seeks a Senior Service Analyst for a 12-month fixed-term contract. You’ll own data-driven insights to staff our customer operations and service teams, report to the WFM Service Manager, and lead end-to-end design and implementation of solutions.
You’ll build Looker dashboards, automate MI, conduct root-cause analyses across Looker, Anaplan, Airtable and Sheets, and partner with senior stakeholders to balance workload and service levels while on a
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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