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Remote Banking Software Support Specialist
Remote / Online - Candidates ideally in
Springfield, Greene County, Missouri, 65897, USA
Listed on 2026-08-22
Springfield, Greene County, Missouri, 65897, USA
Listing for:
Jack Henry & Associates, Inc.
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Jack Henry & Associates, Inc. is seeking a Software Support Representative to join our Banking Operations Support Services team. You will deliver Tier 1 support to banking clients, acting as the first contact in a dynamic phone-support environment and handling cases in a ticketing system.
You’ll troubleshoot, resolve issues, and escalate with precise information to higher levels as needed. This role supports CDs, IRAs, Safe Deposit Boxes, and CIF processes, in a fast-paced, customer-focused
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