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Remote IT Support Specialist — Customer Care
Remote / Online - Candidates ideally in
Rockville, Montgomery County, Maryland, 20849, USA
Listed on 2026-08-22
Rockville, Montgomery County, Maryland, 20849, USA
Listing for:
Optimal Networks, Inc.
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Optimal Networks, Inc. is seeking a Support Center Specialist to provide remote technical support for clients. The role involves troubleshooting various issues across multiple platforms and ensuring client satisfaction through effective communication.
The ideal candidate has a strong customer service background, 2+ years of experience in IT support, and holds relevant certifications. We offer a hybrid work schedule and competitive benefits including medical and dental insurance, along with 15 days of PTO annually.
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