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Remote 24/7 Clinical Service Desk Agent (Healthcare IT
Remote / Online - Candidates ideally in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-08-22
Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for:
NTT DATA North America
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
NTT DATA North America is seeking a healthcare-focused Service Desk Agent to support clinical applications in a 24/7 call center environment. The role requires handling inbound calls, documenting incidents, and escalating issues as needed while maintaining a high level of service across Epic, Cerner, McKesson, and Meditech platforms.
The position demands shift flexibility, including nights, weekends, and holidays, with training during day shifts and potential travel.
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