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Senior Desktop Support Lead - Remote Options
Remote / Online - Candidates ideally in
Bowie, Prince George's County, Maryland, 20721, USA
Listed on 2026-08-22
Bowie, Prince George's County, Maryland, 20721, USA
Listing for:
The Chronicle Of Higher Education, Inc.
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Desktop Support, IT Support
Job Description & How to Apply Below
The Chronicle of Higher Education, Inc. is seeking a Desktop Support Lead to provide Tier II desktop support, guide a team, and assist in daily operations.
The role focuses on troubleshooting complex issues, managing incidents, provisioning, and maintaining desktop environments for a large academic IT setting. Responsibilities include supporting Windows and Mac OS, Office 365, VPN, and virtualization, while ensuring SLAs are met and documentation is up to date.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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