Messaging Systems Engineer II

Join in on the heart-warming journey with a team that is a top leader in the rehabilitation industry

Encompass Health is the leader in inpatient rehabilitation industry, you'll feel the Encompass Health difference as soon as you join. We collaborate and provide high-quality, compassionate, individualized care for our patients, allowing us time to get to know them and help them achieve their goals during their rehabilitation journey.

Messaging Systems Engineer II is a mid-level position responsible for the day-to-day upkeep of core company systems through monitoring performance metrics, maintaining servers and software, updating servers and software, supporting technical incidences and user management and/or developing end-user business solutions. Systems Engineer II will support the following functional areas:
Messaging

The position requires communication with end users and other IT professionals, communication with vendors, adherence to standard guidelines and policies, and ad hoc troubleshooting.

Maintains and updates servers and software.

Supports data and system needs of users and documents appropriately.

Supports technical incidents and user management.

Knows how to warehouse data, backup and recovery.

Designs and implements business solutions.

Defines data and system requirements.

Performs ad hoc troubleshooting.

This position must sit at our Home Office in Birmingham, AL

High school diploma or equivalent required.

Minimum 4 years of experience.

Relevant Information Technology certifications preferred.

Familiarity with regulatory compliance, including HIPAA, Sarbanes-Oxley, Privacy and Security, PCI

Intermediate, demonstrated understanding in the following competency areas:

Troubleshooting abilities in multi-tier architecture

Manage and maintain site-related documentation

Produce progress, problem and status reports, as required by management

Manage service providers for prompt problem resolution

Incident Management, Change management and Problem Management

Hardware installation, configuration and maintenance

Software installation, configuration and maintenance

Performance monitoring and tuning

System backup and recovery methods

Disaster recovery processes

Group interaction and influence to accomplish tasks and solve technical problems

Small project management

Capacity planning

Small-scale infrastructure design and implementation

Research and recommendation of solutions

Experience in implementation, administration, and support of one or more of the following technologies:

Microsoft SQL Server 2019 or later to support enterprise applications

Microsoft M365 Exchange Online

Microsoft SharePoint 2019 or later and M365 SharePoint Online

Microsoft M365 Defender and Compliance

Microsoft Dynamics 365 CRM 9 or later

Microsoft Teams

Microsoft Power Platform and Dataverse

Microsoft InTune Endpoint Management

Microsoft Active Directory and Entra

Microsoft Windows Operating Systems

ProofPoint Email Gateway and Archive Services

Open Text Right Fax 10.6 or later

Video CMS to support large corporations (Panopto)

We're confident you'll see the difference the moment you join our team. Working at Encompass Health means working with a growing national inpatient rehabilitation leader. We're proud of our career growth opportunities and how our team members work together for the greater good of our patients. We've been named one of the  World's Most Admired Companies  and a Fortune 100 Best Companies to Work For® Award, among others, which is pretty amazing.

• Affordable medical, dental and vision plans for full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Tuition reimbursement and continuing education opportunities.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A community of people who love what they do. Yes, we see that as a benefit.

We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!

At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.