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Remote Support Analyst — AI-Driven CIS Troubleshooter
Remote / Online - Candidates ideally in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-08-22
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listing for:
Harris Computer
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Cayenta, a division of Harris, seeks a Support Analyst to investigate complex issues, collaborate across teams, and leverage AI to deliver accurate solutions. This remote role welcomes candidates in the US and Canada, with travel about 10%.
Salary range is 60K–75K, reflecting utility industry experience and strong technical/customer service skills. You will troubleshoot CIS-like enterprise software, analyze data and logs, and contribute to knowledge sharing while owning issues from start to
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